Privacy Policy

    Last updated: March 31, 2026

    Introduction

    Cleaner Exeter ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

    The Data We Collect About You

    Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data includes first name, last name, username or similar identifier.
    • Contact Data includes billing address, email address and telephone numbers.
    • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
    • Usage Data includes information about how you use our website and services.

    How We Use Your Personal Data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • To register you as a new customer.
    • To process and deliver your service request.
    • To manage our relationship with you.
    • To improve our website, products/services, marketing or customer relationships.
    • To recommend products or services which may be of interest to you.

    Cookies and Similar Technologies

    We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

    We use the following types of cookies:

    • Essential Cookies. These are necessary for the website to function properly and cannot be switched off.
    • Analytical/Performance Cookies. These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works.
    • Functionality Cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you.
    • Targeting Cookies. These record your visit to our website, the pages you have visited and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

    Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

    Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data.
    • Right to withdraw consent.

    Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us at:

    Phone: 01392 535868